I want to contact support

You can contact Portrivo support by email at support@portrivo.com.

To help us respond faster, please include your order number, the email address used during checkout, and a clear description of your issue.

If your message is about generated portrait quality, please first check whether your uploaded photos were clear, varied, and suitable for AI generation. Poor results are often caused by blurry, dark, filtered, low-quality, or unclear starting photos.

You should contact support if you did not receive your results, your order failed, you had a technical issue, or the generated portraits are completely unlike you.

Our support team will review your request and guide you through the next steps.